Flo-Smart has been helping hospitality businesses work smarter since 2018. Our elegant, hands-free automated beverage dispenser guarantees consistency, reduces waste, improves efficiency, and increases profits.
Speed
Fast, hands-free operation – and easy semi-automated cleaning cycles.
Save time & improve workflow
Sustainability
We can help you save more than 7,000 milk cartons from going to landfill each year.
Our certifications- Company Story
- Why Flo-Smart
- Made in Australia
1 Company Story
Flo-Smart was designed by Conal Hartnett, an electrical and mechanical engineer with over 35 years of expertise. With a passion for the beer dispensing industry, Conal recognised how the same principles can assist F&B businesses for dispensing non-carbonated beverages.
With precise portion-controlled dispensing, Flo-Smart helps businesses speed up service and improve overall workflow. Our products also work with a variety of global refrigerator units, and save critical bench space.
In addition to this, we were awarded the Gold Prize at Good Design Australia in 2020, and have now added VisiLogic user software and custom POS integration to our units. As of 2024, we have units installed in hospitality businesses across Australia, the UK, the United Arab Emirates, Saudi Arabia, New Zealand, Taiwan, China, Kuwait, Ireland, Belgium, and the Netherlands – and look forward to helping more brands save time and money on their beverage dispensing.
2 Why Flo-Smart
Designed with both operators and customers in mind, Flo-Smart beverage dispensers minimise waste, streamline operations, and reduce service speed for a better customer experience.
Manufactured in Australia, our dispensers are perfect for roasters, coffee shops, multi-site chains and QSRs – ensuring fast, consistent, and high-quality drinks every time.
3 Made in Australia
Designed by an electrical and mechanical engineer to address F&B businesses’ operational pain points, Flo-Smart aims to revolutionise the way beverages are served around the world.
We saw an opportunity to enhance efficiency, sustainability, and consistency, and developed a cutting-edge solution to suit those needs.
Consumer behaviour has changed in recent years, and today, people demand faster service without compromising on quality. With automation and innovation both key to the future of hospitality operations, we saw the need for a product that helped businesses save time and money.
Today, our two- and four-tap beverage dispensers free up critical bench space, offer contactless dispensing, and precisely dose a variety of chilled, non-carbonated liquids at sites around the world. Their semi-automated cleaning cycles make it easier than ever to maintain the units and guarantee seamless operation day after day.
Winners of the Gold 2020 Good Design Australia Award*
Flo-Smart is a clever and appealing design where form and product functionality has been blended to answer a void in the hospitality market. Aesthetic and well-resolved, several inputs were considered including reduction of waste and metering of the beverage, different types of beverage, semi-automated cleaning and modularity of the storage and dispense systems.
“Consideration of the user’s workflow (e.g. barista or bartender) and the context also provides a pleasing mix of service and product design. Well done”. – The Good Design Australia Award 2020 Jury
* The Good Design Awards is Australia’s oldest and most prestigious international Awards for design and innovation with a history dating back to 1958. The Awards celebrate the best new products and services on the Australian market, excellence in architectural design, engineering, fashion, digital and communication design, design strategy, social impact design and young designers. to projects that demonstrate design excellence.
About Flo-Smart
Your questions, our answers.
Some answers for the most frequently asked questions about Flo-Smart beverage dispensers below.
01 How much will it cost to install?
02 Can I use non-dairy/plant-based milk?
03 Can I use my own fridge?
04 Can the system use milk bladders?
05 Do I need a chiller?
06 How much counter space does Flo-Smart require?
Testimonials
Here’s what our partners had to say about our products.
"The speed that Flo-Smart adds to the workflow is truly impressive, especially in high-traffic events such as expos.
It has greatly improved workflow and service speed for us. It has even enhanced the visual appearance when serving drinks. The multi-pouring and precise system contributes to a sustained consistency in the flavour of beverages delivered."
Andrea Vergara Fernandez
Marketing and Promotion Manager - Anacafé/Guatemalan Coffees
"Since integrating Flo-Smart into Origin Cafes, we've seen remarkable improvements in both efficiency and organization.
Beyond these operational benefits, the most profound impact has been on our environmental practices. Flo-Smart has played a crucial role in deepening our commitment to sustainability, particularly in our efforts to minimise waste."
Ana Goncalves
Head of Retail - Origin Coffee, UK
"Flo-Smart has been a fantastic addition to Rosslyn.
The quality of the units is evident, showing that your team has real experience in a busy coffee environment. The smart design and hands-free operation not only increased our service speed but also significantly reduced waste, saving us a noticeable amount in costs."
Mathew Russell
COO - Rosslyn Coffee, UK
"I chose Flo-Smart.
I was in the market for a product that could aid in the matter of decreasing waste and increasing productivity. We needed a cost-effective system that utilizes a canister system."
Nasser
IDMI Coffee Roasting Co., Saudi Arabia
"We would recommend Flo-Smart to any hospitality business.
We operate very busy cafes in Melbourne and Perth. With the increase in alternative milk demand, we were struggling with available bench space. We needed a milk management solution to remove clutter and improve speed and efficiency."
Jonathan Paraskevopoulos
Head of Retail Operations - Roasting Warehouse, Australia
"We are all about bringing great technology for good into our business, and Flo-Smart has been another great bit of innovation technology that leads to improved consistency for customers and easy decisions for our team while reducing waste. All in all a win win!"
Rebecca Rosmini (Stevenon)
CEO & Co-Founder - Signorelli
